Terms of Use

Mocha's MindLab Inc.

Effective Date: September 18, 2026

Last Updated: September 22, 2026

Who we are

Mocha's MindLab Inc. is a Canadian company based in Vancouver, British Columbia. These terms cover this website, mochasmindlab.com, and the Mocha app for iOS and Android. They are terms of use, not terms of sale: we do not sell anything directly on this site. The app is downloaded from Apple's App Store or Google Play, and the Pro unlock is bought there.

Accepting these terms

By using this site or the app, you agree to these terms. If you do not agree with them, please do not use the site or the app. If you are under the age of majority where you live, please ask a parent or guardian to read these with you.

Your licence to use the app

We give you a personal, non-exclusive, non-transferable licence to use Mocha on devices you own or control, for your own use. You may not copy, resell, rent, reverse-engineer or redistribute the app, or remove any notices from it. We keep every right we do not grant you here.

Buying Pro, refunds and cancellation

Mocha is free to download. The Pro unlock is a one-time purchase of $8.99 CAD. There is no subscription and no recurring charge.

The purchase is handled by Apple or Google, not by us. We never see your card. Refunds, receipts, billing questions and purchase history are handled under the store's own terms:

If a store refunds a purchase, the Pro features stop working on that account. If something has gone wrong and the store cannot help, write to us at support@mochasmindlab.com and we will do what we reasonably can.

Health information, and what this app is not

Mocha is a general wellness and food-logging tool. It is not a medical device, and nothing in it is medical advice. Calorie and macronutrient figures, including those produced by the meal scanner, are estimates. They can be wrong, sometimes substantially.

Do not use the app to diagnose, treat or manage a medical condition. Speak to a qualified health professional before changing your diet, your exercise or any treatment, especially if you are pregnant, have diabetes, an eating disorder, a heart condition, a food allergy or any other health condition. If you think you are having a medical emergency, call your local emergency number.

AI features

The meal scanner uses artificial intelligence to read a photo of your food and estimate what is in it. We say so plainly in the app and in our Privacy Policy, which explains where the photo goes and how long it is kept.

AI output is a best guess, not a measurement. Check anything that matters, particularly allergens and ingredients. You are responsible for what you do with the result.

Your content

The photos, meals, weights and notes you enter are yours. Your health data stays on your device unless a feature you choose sends it somewhere, and the Privacy Policy sets out each of those cases. We do not sell your data, and we do not claim ownership of it.

You give us permission to process what you send only to the extent needed to give you the feature you asked for, such as running a photo through the meal scanner and returning the result.

Using the site and the app fairly

Please do not:

We may suspend access to a feature if it is being used in a way that harms the service or other people.

Changes to the app and the site

We are a small company and the products keep changing. We may add, alter or withdraw features, and we may stop offering a product. If we retire something you paid for, we will say so on this site and give you a reasonable way to get your data out first. We do not guarantee that the site or the app will always be available or free of faults.

Links to other places

This site links to the App Store, Google Play and to our other products. We do not control those services and we are not responsible for their content or their terms.

Disclaimers

The site and the app are provided "as is" and "as available". To the extent the law allows, we make no warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted availability.

Nothing in these terms takes away a right you have under Canadian consumer protection law, including the Business Practices and Consumer Protection Act of British Columbia. Where that law gives you a right, it applies regardless of what this section says.

Limit of our liability

To the extent the law allows, Mocha's MindLab Inc. is not liable for indirect, incidental or consequential loss, for lost data, or for any decision you make based on an estimate the app produced. Where liability cannot be excluded, it is limited to the greater of the amount you paid us for the app in the twelve months before the claim, or twenty Canadian dollars.

Governing law

These terms are governed by the laws of the Province of British Columbia and the laws of Canada that apply there. The courts of British Columbia have jurisdiction, and you may still have rights to bring a claim where you live.

Changes to these terms

If we change these terms we will update the date at the top of this page. Material changes will be noted on this page. Continuing to use the site or the app after a change means you accept the updated terms.

Contact

Mocha's MindLab Inc.

Vancouver, British Columbia, Canada

Questions about these terms

Email: support@mochasmindlab.com

Address: 244-1231 Pacific Blvd, Vancouver, BC V6Z 2E2

Phone: 236-885-9577

Privacy

How we handle your data: Privacy Policy