Support

Mocha's MindLab Inc.
We're here to help with any questions or issues.

Contact Us

For support questions, bug reports, or feature requests, reach us by email. We typically respond within 24–48 hours.

Email Support

Our Apps

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MindLab Fitness

AI-powered calorie tracking, meal scanning, 53,000+ food database, meal plans, and more.

🍽️

Mindful Meal Plan

Personalized AI meal plans with recipes, grocery lists, and nutrition breakdowns.

⚔️

MindQuest

Turn daily tasks into an RPG adventure. Build habits while battling monsters and exploring a world map.

Frequently Asked Questions

Is my data private?

Yes. All health and nutrition data in our apps is stored locally on your device. We do not collect, transmit, or sell your personal information. See our Privacy Policy for full details.

How do I restore my Pro purchase?

Open the app, go to the Settings or More tab, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID you used for the original purchase.

Does the app work offline?

Yes. Food logging, meal plans, water tracking, exercise logging, and all core features work without an internet connection. Only the AI meal scanner and online food search require internet access.

How do I delete my data?

Since all data is stored locally on your device, you can delete it by going to Settings > More > Delete All Data, or by deleting the app. No data is stored on our servers.

I found a bug. How do I report it?

Email us at support@mochasmindlab.com with a description of the issue, your device model, and iOS version. Screenshots are always helpful.

Can I request a refund?

Refunds for in-app purchases are handled by Apple. Visit reportaproblem.apple.com to request a refund through your Apple ID account.